Change information for orders pending confirmation
While some software requires you to cancel and recreate a new order when needing to change information, GoSELL allows you to flexibly edit the order during the confirmation process quickly and conveniently.
Here are the steps to follow:
Step 1: To begin, log in to the GoSELL admin page (Link: https://admin.gosell.biz/login).
Step 2: On the GoSELL Dashboard, click on Orders => Order list.
Step 3: Click on the order with the status “To confirm” that you want to edit.
Step 4: The system will display the details of the selected order. Click the Confirm Order button on the right side of the screen to continue.
Step 5: At this step, you need to double-check all order information and make adjustments if necessary. The information fields you can adjust include:
- Product quantity.
- Delivery method.
- Delivery option.
- Sender information.
- Receiver information.
- Return information.
- Order details.
- Package information.
- Total amount.
Step 6: Finally, click the Confirm button to complete the process.
With a few steps, you can easily change information for pending confirmation orders. If you have any question about the guideline, please contact us with email [email protected].