Create and manage warranty cards
After successfully creating a warranty template (see instructions HERE), you can now flexibly select the appropriate template to create warranty cards for customers.
Step-by-step Guide:
Step 1: Log in to the GoSELL admin page (Link: https://admin.gosell.biz/login).
Step 2: On the GoSELL admin dashboard, click on the Warranty section and select Warranty Card.
Step 3: You will be automatically redirected to the Warranty Card Management page. Click Create New Card to begin creating a warranty card.
Step 4: All the warranty templates you’ve created will be shown on the screen. Choose the template you want to use for the customer’s warranty.
Step 5: Fill in all the required information on the warranty card, including:
- Customer name.
- Phone number.
- Address.
- Warranty time.
Step 6: Click Save to finish creating the warranty card. Then, double-check all the information on the card and click Publish to apply the warranty.
Note:
- The published warranty cards cannot be edited.
- To stop the warranty service, select the customer’s warranty card and click End Warranty.
- For warranty history and details, visit the Warranty Information page of the warranty card.
Here’s a complete guide on how to create and manage customer warranty cards. If you encounter any difficulties during the process, please contact the GoSELL Customer Support team via email at [email protected].